Comcast’s email service distinguishes itself with brilliant features like speedy communication through emails, secure sign-in, and the like. But even if it’s an ideal choice as an email service, you cannot assume that it’s free of all glitches. It’s highly likely that you will find Comcast email not working at several points in time. Issues in opening your email, sending emails, and interruptions in its working will make you feel annoyed. But there are ways to troubleshoot numerous issues with the working of Comcast email. In this article, you will first find reasons for issues with Comcast email and then explore the various techniques to resolve them.
List of Comcast Email Not Working Problems
If you find that your Comcast email stopped working, you can encounter a host of issues. Here is a list of common problems that take place when you use Comcast.
- You are unable to sign into Comcast.net.
- The Comcast email platform loads very slowly.
- You are not able to send emails via Comcast email.
- Your email account doesn’t work on Chrome.
- Xfinity email does not work on iPhones.
- You don’t receive email messages.
- Comcast email will stop working or become suddenly unresponsive.
- Comcast mail won’t work on Android and iPhone.
- You are not able to open Comcast mail.
Why Is Comcast Email Not Working?
Knowing about the causes of Comcast email issues will help you troubleshoot them properly. Possible reasons include the following:
- The Comcast server is down in your region.
- Your internet connection has low strength.
- Your browser doesn’t support Comcast emails.
- Incorrect email settings.
- Hacked Xfinity Comcast email account.
- An issue with the device you are using to access Comcast email.
Troubleshoot Comcast Email Not Working Problem
You can fix problems with your Comcast email with simple to advanced troubleshooting techniques. Read on to know the various things you can do.
1. Check the Internet and the Server
It’s best to always begin with checking your internet connection. Slow internet will make it impossible for you to access your Comcast email. If you find the pages in the browser not loading, restart the data connection or your modem.
At the same time, also ensure to check if there’s any problem with the Comcast server. If you find every other website loading except the Comcast email homepage, it means that the Comcast server is down. In such a case, you can only wait till the situation resolves at their end.
2. Check Your Browser
Another thing to do when you find Comcast email not responding is to check the browser you are using. Check for the following things:
- See if your web browser supports Comcast email.
- Check whether your browser is updated or not. If it isn’t, get its current version.
- Delete cookies and caches of your browser. Also, clear its history. Then, you can restart your browser and once again sign in to your account.
- You can also try using another browser than what you are using currently.
3. Fix Sending and Receiving Problems in the Comcast Email Account
Do you face problems in sending and receiving emails? If so, ensure that you use proper email settings. Another way to prevent yourself from not being able to send messages is to find if you have crossed the email sending limit.
On the other hand, if you cannot see new messages, examine the trash and spam folders. Do not ignore the possibility of blocking senders and not receiving emails from them. If the recipient is on the blocked list, you won’t receive their emails. Apart from that, ask the sender if you are on their blocked list. While entering the email address of the sender, ensure that you are not making any spelling mistakes.
4. Check for Incorrect Email Account Configuration
Many people who complain of Comcast email not working do so because of incorrect email account configuration. The configuration settings of your Comcast account should be fully correct. Take care of the following points.
- Your email address should be in its respective box.
- Check that you have turned on SSL encryption.
- In front of the outgoing server field, it should be smtp.comcast.net.
- Likewise, the incoming server field should be imap.comcast.net.
- The incoming port number is 993.
- The outgoing port number is 587.
5. Inspect Your Firewall or Antivirus Program
Often, the antivirus software or Firewall you’ve installed on your device interferes with the working of Comcast email. So, you need to ensure that the antivirus isn’t causing problems. If you feel that the antivirus software is behind Comcast email not working, simply disable it from the settings. After disabling, use Comcast again. If you find yourself able to use every one of its features smoothly, uninstall the current antivirus program. Now, install one that’s compatible with Comcast email.
6. Remove and Add Your Comcast Account to Your iPhone
If you find Comcast email not working on iPhone, try removing and re-adding your account. Here are the steps you must follow.
- Go to the ‘Settings‘ of your phone and head over to the ‘Passwords and Accounts‘ section.
- Now click ‘Comcast email account.’
- Now click the ‘Delete‘ button to remove your account. Then add it again after a couple of minutes.
7. Keep Your Device Updated
People who use Comcast email on their Android devices and face issues accessing their email should check if their device is updated. If you haven’t updated your Android phone for long, it can impact its security. Your device should be running with the recent updates.
- Tap the ‘Settings‘ icon on the applications menu.
- Now in this section, select ‘About Phone.’
- Choose your OS from the succeeding screen and touch ‘Check for Updates.’
- If you find any update available, install it and restart your phone. Your Comcast email will be working properly now.
Various causes can be behind your Comcast email not working. The techniques provided in this article are not difficult to follow and yield effective results in most cases. However, if you still face the same issue, it’s best you get in contact with professional Limksys support services.