Verizon Email not Working? – Here is the Solution

Verizon Email not Working? – Here is the Solution

Verizon email services have been popular since the time they were launched. So, a huge number of people worldwide started using it. But today, you cannot find verozon.net email services as it has been retired. Verizon announced the users of its service to migrate their email IDs to AOL so they could continue using their Verizon email address. However, many users face email problems with their accounts. Verizon email not working is one of the top complaints from users. When the email account doesn’t work properly, it becomes difficult to get messages and reply to them on time. Fortunately, you can troubleshoot this problem by reading this article.

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Points to Remember before Resolving Verizon Email Not Working

There are many fixes for this issue. But before proceeding with the troubleshooting, there are certain prerequisites you must take into account. They include the following.

  • You must check that you have a strong internet connection. It is because you cannot access Verizon email without it. If your internet is not working fine, you will also find your email not responding.
  • Check that the email client-server status is not down. If it is down, you cannot access Verizon email services. So, you must wait for a few hours for the problem to get resolved. Go to online server status checking sites like downdetector.com. Once there, inspect the status of the AOL email service. You can instantly know if there’s an issue with the Verizon webmail server.
  • Your device should be of the latest version. So, ensure that you have installed all updates. 
  • Perform a scan for your system and see that it does not have any kind of virus or malware. In the presence of infections, it is quite natural to face Verizon email issues.
  • Change to Google DNS


Fixes for Verizon Email Not Working Problem

After checking the points mentioned above, you can proceed to troubleshoot. Here are some effective techniques to use and make your Verizon email function again.

1. Optimize Your Web Browser

If your Verizon email stopped working, it might be that your browser isn’t optimized for it. To function smoothly, you should keep your browser optimized. It means clearing cache memory, junk files, cookies, and browsing history timely. If there are such files that your web browser is filled with, you won’t be able to access the email. So, it’s best to take out time to clear away the browsing data and history. Then, log in to your Verizon email account. Hopefully, it will function properly. 

2. Configure Verizon Email Settings Correctly

Configuring a Verizon email account is beneficial if you use the right settings. In its absence, you are likely to face errors. You need the right email server settings to exchange Verizon emails through a third-party email client. So, if you access Verizon email via AOL, configure the servers and port numbers manually with the correct Verizon mail information. 

When you input your account information, remember to use your full email address. Also, make sure that you’ve enabled SSL encryption for outgoing and incoming mails. 


  • pop.verizon.net is your incoming mail server (POP3).
  • smtp.verizon.net is the outgoing mail server (SMTP).
  • 995 is the incoming port number (POP3).
  • SSL is required. 
  • 465 is the outgoing port number (SMTP).


  • imap.aol.com is the incoming mail server (IMAP). 
  • smtp.verizon.net is the outgoing mail server (SMTP).
  • 993 is the incoming port number (IMAP).
  • 465 is the outgoing port number (SMTP).
  • SSL is required. 

3. Disable the Antivirus for Sometime

Your antivirus protects your system from various malicious threats. But it can interrupt the usual functioning of your device. So it could be the reason you find your Verizon email not responding. To be sure of your antivirus not leading to this problem, temporarily disable it. If your Verizon email starts working, it’s a sign that the antivirus was causing the issue. 

4. Register Your Account Properly

Many people find Verizon email problems while signing into their account for the first time. This can be a result of not registering the account properly. Here are the stepwise instructions you should follow for registering and setting up your email account.

  • Navigate to the Verizon wireless website on your web browser.
  • Next, navigate to ‘My Account.’
  • Once there, choose the ‘Sign-in‘ option.
  • Now, input your user ID. Alternatively, you can type your mobile number and password for your Verizon account. 
  • Then, verify yourself via a ‘Secure PIN.’ The PIN will be sent to you through text, call, or email. 
  • You might also need to answer a security question before your registration process ends. 

5. Recheck or Reset the Password

Have you entered the correct email password but still cannot get into the login page? It means that there’s a need to reset the password. Either you have forgotten it, or an unknown person has accessed it. That is why you are finding Verizon email not working. To get into the login page and access your account, you can reset your account password by following a set of instructions. Here are the points you must follow for it.

  • Navigate to mail.aol.com.
  • Once you enter this page, input your Verizon username and hit ‘Next.’
  • Next, tap ‘Forgot Password‘ and adhere to the directions. When you do so, it will reset your Verizon email account password. Here you must remember that you also need to input your recovery data. You can enter it through an alternate email ID or a contact number.
  • When you do so, you’ll get a temporary password or verification code. Then you can log into your account.


Final Words

These fixes will definitely help every user to overcome the Verizon email not working problem. So, you can start accessing your email again. Go through them so that you can understand the troubleshooting process better. However, it may be possible that even after implementing the fixes, the problem still persists. You can connect with an email technical support service in such a case. The expert technicians will help you get rid of all the issues you are facing with your email.

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